Your Privacy Is Our Responsibility

Personally Identifiable Information

When you create an account or use services on ph777, the following information may be collected:

• Full name and date of birth (for age verification).
• Email address and mobile number.
• Residential address (where applicable).
• National ID card or passport number (for identity verification).
• bKash, Nagad, or Rocket mobile wallet details (for transaction processing only).

Automatically Collected Technical Information

When you visit the ph777 website, the following technical information may be recorded automatically:

• IP address and device identifier information.
• Browser type, version, and operating system.
• Date, time, and total duration of each site session.
• Information about which pages were visited.
• Referrer URL (where you came from before visiting the site).
• Cookie and local storage data (for saving browser sessions).

Gaming & Transaction-Related Information

To improve your gaming experience and service quality, we store the following information:

• Account deposit and withdrawal history.
• Bonus usage records and wagering activity.
• Game play history and related statistics.
• VIP program progress information.
• Support chat and email communication history.

Circumstances Under Which Data Is Shared with Third Parties

ph777 does not generally share your personal information with third parties. However, information may be disclosed in the following specific circumstances:

• Payment Processing: Only the information needed to complete transactions is shared with the bKash, Nagad, and Rocket gateways.
• Game Providers: Necessary technical data is exchanged with providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe to ensure game services.
• Legal Obligations: Information may be provided in response to a court order or a lawful request from an authority.
• Fraud Prevention: Limited information may be shared with specialist agencies assisting in the investigation of suspicious transactions.
• Technology Partners: Contractual data sharing with trusted technology providers for server management, cybersecurity, and analytics.

In all of the above circumstances, third parties are contractually bound to keep your information confidential and may not use it beyond the specified purpose.

Security Technologies & Methods

ph777 follows the highest industry standards to protect your information. Our security framework includes:

• SSL Encryption: All data transferred between the website and your device is fully encrypted.
• Firewall Protection: Multi-layered firewalls to prevent unauthorised access and cyber attacks.
• Data Masking: Sensitive information stored in our systems is masked.
• Access Controls: Only authorised personnel can access specific information.
• Regular Security Audits: Routine reviews to identify and address vulnerabilities.
• Two-Factor Authentication (2FA): An additional security layer to protect your account.

Data Retention Period

ph777 does not retain your personal information beyond what is necessary. The general policy is:

• Information for active accounts is retained until the account is closed.
• After account closure, legal and financial records are kept for a period as required under applicable regulations.
• For security investigations, relevant information may be retained until the investigation is complete.
• Marketing communication data is deleted after you withdraw your consent.

Promotional Messages & Opt-Out

Based on your consent given at registration, ph777 may send you the following types of messages:

• Information about new bonus offers and promotional benefits.
• Notifications when new games or services are launched.
• Account security and important updates.
• VIP program progress and information about special benefits.

You can opt out of marketing messages at any time by using the "Unsubscribe" option in any email or by contacting us directly. However, important account-related messages (transaction confirmations, security alerts) will continue to be sent.